Privacy & Data Policy – Idefix AI
1. Introduction
Welcome to Idefix AI. We value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information in compliance
with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Data We Collect
We collect the following types of data when you use our platform:
✔ Personal Information: Name, email, company name, billing information.
✔ Usage Data: IP address, browser type, session duration, interaction with the platform.
✔ Payment Data: Payment method details (processed via third-party payment providers).
✔ AI Interaction Data: User queries, search history, and interactions with AI features.
3. Purpose of Data Collection
We collect your data to:
✔ Provide AI-generated insights and expert consultation services.
✔ Process payments and manage your subscriptions.
✔ Improve platform security and prevent fraud.
✔ Ensure legal and regulatory compliance.
4. Legal Basis for Data Processing (GDPR Compliance)
Under GDPR, we process your data based on the following legal grounds:
✔ Your consent when you opt-in to use our services.
✔ Contractual necessity to provide paid services.
✔ Legal obligations (e.g., financial reporting, fraud prevention).
✔ Legitimate interests in improving our platform and user experience.
5. Your Rights (GDPR & CCPA)
You have the following rights regarding your personal data:
✔ Right to Access – Request a copy of your personal data.
✔ Right to Rectification – Correct any inaccurate or incomplete data.
✔ Right to Erasure – Request deletion of your personal data (‘Right to be Forgotten’).
✔ Right to Restrict Processing – Limit the use of your data under specific conditions.
✔ Right to Data Portability – Request a transfer of your data.
✔ Right to Object – Opt-out of data processing for marketing or profiling purposes.
✔ Right to Withdraw Consent – You can withdraw consent at any time.
To exercise your rights, contact us at su*****@************ot.dev
6. Data Storage & Security
We implement industry-standard security measures to protect your data:
✔ Your data is securely stored in compliance with GDPR requirements.
✔ We do not store payment details – all transactions are handled by PCI-DSS-compliant third parties.
✔ We implement strict access controls to prevent unauthorized access to personal information.
7. Third-Party Data Sharing
We do not sell, rent, or misuse personal data. However, we may share your data with:
✔ Payment processors (e.g., Stripe, PayPal) for billing purposes.
✔ Legal authorities if required by law enforcement or regulatory bodies.
✔ Trusted partners providing essential services (e.g., cloud hosting, analytics).
8. Cookies & Tracking Technologies
We use cookies to enhance your experience and track website performance.
✔ Essential Cookies: Required for platform functionality.
✔ Analytics Cookies: Used to track user behavior and improve services.
✔ Marketing Cookies: Used for advertising purposes (you can opt-out).
Manage your cookie preferences in your account settings.
9. How to Opt-Out or Delete Your Data
You can request data deletion or opt-out of data processing by:
✔ Adjusting your account privacy settings.
✔ Contacting our Data Protection Officer at [privacy email].
✔ Using the ‘Do Not Sell My Personal Information’ link (for CCPA compliance).
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be published on our website, and we encourage users to review them regularly.
11. Contact Us
For any privacy-related questions or requests, contact:
Data Protection Officer: su*****@************ot.dev